We ship only within the Continental United States of America. We ship all products within 2 business days.
Shipping is free, and always will be.
We keep it simple. Refunds and exchanges are good for 7 days after receipt of your jewelry.
If you feel that the jewelry you purchased from us is truly not a good fit for you, contact us to obtain an RMA#. Once given to you, you may return the item for full refund or equal exchange.
Returns are at your cost.
Quality Guarantee for Jewelry:
We make each piece of jewelry you see on our website in our jewelry studio. High end Swarovski crystal, Preciosa crystal, and other high quality components are used. If for any reason a jewelry piece should break, you have a lifetime guarantee with us.
Save as many beads, etc. as you can, obtain an RMA# from us, send it back, and we will repair and or re-create the item for you. In over 20 years, we have only had one piece of jewelry sent back for repair.
We want you to be happy with your products, so, please feel free to call us anytime with any questions you have at 201.753.1677.
Thank you and we appreciate your business and referrals!